Today is Cyber Monday! You’ve been hiring seasonal employees for the past couple of weeks, and it seems everything is going according to plan, well almost. Here are five things that are quickly forgotten but will pay huge dividends as December comes to an end:
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Amazon is taking another look at their compensation plan after announcing a company minimum wage increase to $15hr. By the sound of Dave Clark’s twitter, FC Associates were thrilled, but long-term employees felt left behind.
How many times have you heard your place of work referred to as “the warehouse”? Nothing against warehouses, distribution centers, but an order fulfillment operation is not the same thing.
Managing a fulfillment operation or contact center can be extremely challenging. Every operation is unique and failure to make the right decision may have a negative impact on you and your company’s reputation.
Are your meetings productive? Does everyone contribute? If not, bring a stack of sticky notes to your next gathering.
I use the term WMS (Warehouse Management System) in the title, but I’ll use FMS (Fulfillment Management System) going forward. WMS is a common industry term and why it’s used in the title of this post. Direct To Consumer order fulfillment is very different than a “warehouse” and has its
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